Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top

Business results that truly last don't come from products and services or particular employees and leaders, no matter how good they are. Products change and evolve; people come and go. What really leads to sustainable business results over time is quality leadership?not leaders, but leadership. Consistently excellent leadership is the key to long-term success and profitability. But how do you develop it?

In Results That Last, "Master of Business" Quint Studer shows you how to build an organizational culture that develops great leaders today and instills the mechanisms and the mindset that will continue to foster great leadership tomorrow. Studer pre-sents the most effective leadership practices and shows you how to apply them across every group, department, or division, resulting in improved leadership and performance on the individual, group, and organizational levels.

The practical and proven tools and techniques Studerreveals are designed to align your goals, behaviors, andprocesses in a way that virtually guarantees leadership excellence, vastly improved customer relations, and organizational outcomes.

The Results That Last methodology provides real, workable solutions that help you:
• Standardize the behavior and responses of leaders to ensure a consistent experience for employees and customers
• Align processes to lessen confusion andincrease effectiveness
• Bring leaders in line with organizational goalsand values
• Adopt and master key tactics like Rounding for Outcomes and Managing Up