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Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients (Best Practices)

Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients (Best Practices)
Date: April 3, 2007
ISBN: 0061145599
Language: English
Number of pages: 160 pages
Format: EPUB
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

Recognize why and when people act out
Identify different types of difficult people
Cope with difficult behavior
Get the most out of trouble employees
Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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