Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
Date: November 19th, 2013
ISBN: 0071808078
Language: English
Number of pages: 240 pages
Format: EPUB
Add favorites
Leadership lessons from the iconic brand you can use to drive Disney-style success
In helping Walt Disney create The Happiest Place on Earth, Van France and his team started a business revolution in 1955 that eventually became the Disney Universitythe employee training and development program that powers one of the most famous brands on earth.
Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
In helping Walt Disney create The Happiest Place on Earth, Van France and his team started a business revolution in 1955 that eventually became the Disney Universitythe employee training and development program that powers one of the most famous brands on earth.
Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
Download Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
Similar books
Information
Users of Guests are not allowed to comment this publication.
Users of Guests are not allowed to comment this publication.